Privacy Policy for S.PE.AL. PROTARAS AQUASPORTS LTD

Effective Date: 10/04/2025

At XS & Stephanos Watersports (hereinafter referred to as "we," "our," or "us"), your privacy is of utmost importance. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your data when you visit our website, xswatersports.com (the "Site"), or use our online booking and payment services.

By accessing or using our Site and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

Personal Information: When you book a service through our Site, we collect personal information such as full name, email address, phone number, address (for billing and booking purposes), and payment details (which are securely processed by third-party payment processors like Stripe or PayPal).

Technical Information: We automatically collect information about your usage of our Site, such as your IP address, browser type and version, pages visited, referring website or search terms, date and time of access, and device information. This helps us improve our services.

Cookies: We use cookies and similar technologies to enhance your experience on our Site, track user activity, and analyze trends. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Booking and Payments: To process and manage your bookings and payments for activities like boat rentals, watersports, and lessons.
• Customer Support: To respond to your inquiries, provide assistance, and offer personalized customer support.
• Marketing and Communication: To send promotional emails or newsletters, only if you have opted in. You can opt-out at any time.
• Website Improvement: To analyze usage patterns, fix bugs, and improve our Site's functionality and services.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Payment Processing

We use third-party payment processors (such as Stripe, PayPal, or other secure gateways) to handle payments. These processors will collect your payment information, including credit card details. We do not store your payment information on our servers.

For more details on how payment processors handle your data, please refer to their respective privacy policies:

• JCC Privacy Policy
• JCC Terms & Conditions

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the purposes outlined in this Privacy Policy, including:

• Payment processors
• Marketing service providers
• Customer support services
• Legal and compliance services

We ensure that these third parties are bound by confidentiality agreements and that they only use your personal information as necessary to perform their services.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request access to the personal data we hold about you.
• Correction: You may update or correct any incorrect or incomplete information.
• Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.
• Opt-out: You may opt-out of receiving marketing emails at any time by following the "unsubscribe" link in our emails or by contacting us directly.
• Cookies: You can control and manage cookies through your browser settings. Please note that disabling cookies may affect your experience on our Site.

7. International Data Transfers

If you are located outside of Cyprus, please be aware that your personal information may be transferred to, stored, and processed in Cyprus or other countries. By using our services, you consent to the transfer of your information as described in this Privacy Policy.

8. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page and update the effective date at the top of the page. Please review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:

XS Watersports
Email: contact@xswatersports.com
Phone: 0035799612229
Address: Vrisi A, Protaras Cyprus